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South Consultants NZ · Civil App

Utility Strike Prevention Training FAQs

Practical answers for crews and supervisors working around underground services, BYDA/Before You Dig information, potholing, and excavation controls.

Utility Strike Prevention

Answers for contractors trying to reduce utility strikes, excavation delays, and underground services risk.

What is utility strike prevention?

Utility strike prevention is the process of identifying, locating, exposing, protecting, and communicating underground services risk before and during excavation or ground disturbance work.

Why do utility strikes happen?

Common causes include missing or old service plans, weak communication, poor mark-out control, no potholing, rushing the pre-start process, and workers not understanding the limits of locating technology.

What should crews do before digging?

Crews should request service information, review plans, mark the site, confirm locates, use safe exposure methods, brief the crew, set exclusion zones, and stop work if information does not match site conditions.

Is Before You Dig or BYDA enough by itself?

No. Service information is a critical starting point, but crews still need site verification, competent interpretation, safe exposure, clear communication, and ongoing checks as excavation progresses.

What is potholing?

Potholing is the controlled exposure of underground services so crews can confirm the real location, depth, and condition before mechanical excavation continues nearby.

How can supervisors reduce strike risk?

Supervisors can reduce risk by checking plans, confirming locates, assigning responsibilities, stopping work on uncertainty, capturing evidence, and making sure every operator understands the exclusion rules.

What should a utility strike training course include?

It should include service plan review, locate limits, safe exposure, communication protocols, emergency response, scenario quizzes, supervisor checklists, and field evidence tasks.

What happens if a service is hit?

Stop work, keep people clear, follow emergency procedures, notify the service owner and supervisor, preserve the scene where safe, record evidence, and do not restart until controls are reviewed.

Can technology remove all utility strike risk?

No single technology removes all risk. The strongest approach combines service data, locating tools, competent people, site controls, communication, and a culture where anyone can stop work.

Does South Consultants offer utility strike training?

South Consultants is building Moodle-based utility strike prevention training and related field tools for civil contractors, including the Utility Strike Prevention Mastery course pathway.

Need a course or toolbox pack for your crew?

Civil App supports short online learning, supervisor conversations, daily evidence records, and Moodle-based course delivery for South Consultants training products.

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